China-Buy Services & Product Specialisations If you import from China, or wish to manufacture in China, look no further.

CHINA PROCUREMENT SERVICES

China-Buy - The Everest of China Procurement.

Common problems faced by importers:

• Quality and consistency problems with Chinese imports
• Difficulty operating at arms length with Chinese factories
• Communication problems
• Overwhelmed with choice in China
• Distrusting of Chinese factories
• Persistent perception of poor quality
• Time and expense of travel regularly to China for inspections
• Placing staff in China not a feasible option

These issues are irrevelant to China-Buy. We've helped our customers overcome these issues and been rewarded with large ongoing projects.

The Most recent projects we have supplied include:

• 75 Wall St (NY)
• 20 Pine St (NY)
• Trump Soho (NY)
• The Sheffield (NY)
• 25 N. 10th Street (NY)
• Court Square (NY)
• Trump Ocean Club (Current project - Panama
• Natadola Resort (Fiji)

You don't get to supply such projects without being at the top of your game. During this time, we are proud to have elevated the quality standard of all the factories we work with. Our clients have zero tolerance for poor quality and if a Chinese factory wants to work with us, they have needed to "get with the program". We have been extremely tough with our quality control, almost losing factories at times, but usually with the end result of increased quality and a happier factory once they realise they were indeed capable after all.

We have earned huge respect and buying power at factories we work with. We know how to speak their business language. We know how to get things done. We know how to get the best prices. We know the tricky things they like to try to get away with. We know where to look for anything and, just as important, where NOT to look.

As at 2010, we are still trusted by high-profile importers and our products are still going into million dollar apartments, hotels and resorts (see Trump Ocean Club, Panama).

Full Service

We provide a full service designed to completely remove all supply side concerns from our customers, who are usually too busy developing their markets, including but not limited to:

• Factory recommendations
• Raw materials and parts procurement
• Price negotiations
• Order management
• Quality control
• Prototype development
• Arrangement of samples
• Shipment
• International payments
• Import/export documents

A typical customer project

1. Customer sends drawings, specifications and deadlines to us
2. If product is new, we negotiate a minimum quality specification, which will form the basis of our quality control
3. We obtain quotation and lead times from our trusted factories, negotiating as necessary
4. We visit factory at least twice a week for in-progress inspections and advise customer of progress, take photos etc.
5. We arrange shipping with our long-standing shipping connections
6. We stand phyiscally by every container loading to ensure appropriate packing and handling
7. Customer receives the product on time and meeting or exceeding quality
   

 

CHINA SITE VISIT, INTRODUCTION, ACCOMPANIMENT & NEGOTIATION

For serious importers, a visit to China and to the relevant factory should be considered a MUST for the following reasons:

• To establish a business relationship, Chinese management generally prefer face-to-face contact. They enjoy taking prospects out to lunch or dinner and showing them around their facilities.
• You will get to know the management style and operations, including first-hand views of production line, samples, quality control etc, as well as get an indication of the co-operation and communication standards you can expect after you have left China.
• Negotiations are generally smoother because your physical presence gives a loud statement of your serious intentions to deal. Without this message from you, you are likely to get no better than standard pricing and co-operation.

For first visits, we assist our clients with the following matters:

• Transportation to factories, which are often located far outside of major townships and can be very difficult to locate.
• Introductions to senior management, including setting up of appointments and pre-meeting briefings
• Smooth real-time or post-meeting interpretation. And because our interpreters are also trade professionals, we anticipate your needs at every step and generally we know what questions must be asked and what information to obtain
• Negotiations on price and terms. Included on our team is a specialist Chinese negotiator who knows how to negotiate "Chinese style". Generally we can exceed our clients' expectations.
• Arrangement and shipment of samples as selected by you during your visit.
• Any follow-ups that are required or arrangement of further meetings or appropriate leisure/entertainment

 

TRANSLATION & INTERPRETATION SERVICES

A large percentage of the population of Southern China speaks very little English, if any. It has been very surprising, for us personally, to learn that there are very few senior management that can speak acceptable English. This should change with the new era of China's presence in the WTO. Until then, communication problems are probably the number 1 reason why things go wrong with China trade deals.

We have this problem completely covered by working as a team of multi-linguals. We have performed translations and interpretations for numerous satisfied clients. Translations take the form of:

• Document translation - all types of documents, business cards, even websites.
• Real-time interpretation (e.g. at meetings)
• Post-event translation (e.g. written summary of meeting points)

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EXPERIENCE IS OUR KEY TO SUCCESS! Experience and expertise is difficult to quantify in writing. However, China-Buy is especially valued by its clients for the following attributes: The depth of our knowledge of our specialist products Our ability to “manage” Chinese factories to get the best results, preferential treatment and best prices The ability to steer clear of trouble by knowing what to anticipate and the games factories play. Our zero tolerance for error and supremely high quality control standards. Our ability to get difficult things done through our vast network of connections and knowledge of how things work in China. Refined experience in terms of the subtleties and nuances of working with Chinese manufacturers and doing things “just so”. Expertise in order co-ordination/consolidation and all document and shipping related matters.

OUR PROJECTS - BUILDING NEW YORK CITY!

China-Buy deals primarily with high-end clients, whose focus is on quality and/or who can’t afford any slip-ups. Because of the high standard of service required by our clients, we have very few, but committed, clients and we reluctantly have to turn many away. Among our many projects, the following are a few notables:

• 75 Wall Hotel www.75wall.com – supply of acrylic bathtubs and ceramic basins.
• 75 Wall Apartments (Exclusive apartments) www.75wall.com – Zuma-style drop-in tubs
• 20 Pine Street. Bathroomware.
• The Sheffield, New York –Zuma-style drop-in tubs
• 125 N. 10th Street – Zuma-style drop-in tubs
• Court Square – Standalone tubs
• NPM Group Australia. Construction glass, balustrades, shower screens
• NPJ Group (Sister company to NPM Group Australia). Construction glass – mirrors and shower screens

HOW WE WORK WITH OUR CLIENTS

Our clients want the supply side completely out of their hands so they can focus 100% on developing their markets, confident that what they ordered will be exactly what they will find when they open their containers. That is our commitment – on-time delivery at expected (or exceeded) standards of quality. WE WILL NOT LET OUR CUSTOMERS DOWN! EVER!

• China-Buy’s strength is total project management. The client provides the order, the specifications and the instructions, and we make sure the order goes to plan and is shipped on time. Our services range from determining the best factory to negotiating best prices, arranging samples, drawings, production scheduling, in-progress inspections and reports, photos, shipping and documents.
  
  
• Guarantees: The factories we work with agree to full replacement of defective goods, shipped at their own expense. By adopting a policy of regular in-progress (usually daily) inspections, we anticipate problems and deal with them before they have an impact. Packing is a key component of this success rate. We ensure all our customers’ products are packaged appropriately and prevent factories from ever taking short-cuts in this and every other aspect of their supply.
  
  
• Samples: We arrange and ship any samples required by the customer in the most cost-effective manner.

• Fee: Our standard fee is 10% of the invoice value of the goods shipped, payable upon completion of the order. Depending on the size of the order, payment terms are negotiable. Generally, terms are 30% deposit and balance upon shipment. Letter of Credit (L/C) is also acceptable, but we need to review the L/C terms first, most importantly to ensure that sufficient lead times are catered for.

MAIN BENEFITS OF USING CHINA-BUY:

Our clients can't afford mistakes and appreciate our experience, saving them trial and error over a period of years. Even the best Chinese factories need constant monitoring; missing just one in-progress inspection could be costly as we have learned from harsh experience.
Our clients are able to confidently divest themselves of such concerns as whether they have chosen the right factory, whether they are getting the best price, whether their order has been properly scheduled and will meet their shipping deadlines, or whether their order is being left to the last minute then hurried through, resulting in sub-standard product.  We monitor everything from start to finish. When we inspect, we know exactly what we’re looking for and every factory we work with knows what we expect.
All your shipping and documentation concerns are well taken care of. Our trade director is university-trained, highly experience payments, documents and shipping guru. We’ve handled some of the most difficult situations and requests imaginable, but through our connections, we are usually able to achieve the seemingly impossible.  Whether you’re just receiving a sample or ten container loads, we will ensure that this process is trouble-free and as cost-effective as possible. Because of the large numbers of orders we regularly ship from China, we obtain very good shipping prices.

China-Buy – We Leave Nothing to Chance!